About me

I'm a software and infrastructure engineer building production-grade GenAI systems, secure APIs, cloud automation, observability pipelines, and applied AI products — across cloud environments and regulated financial infrastructure at American Express.

At Amex, I've shipped RAG/CAG systems now used by 60+ teams, standardized cloud-init across hybrid environments, automated Vault/KMS key rotation, and led OpenTelemetry rollouts across 100+ servers. I write Java and Python daily, think in distributed systems, and build things that hold up in production.

Outside work: local LLMs, encrypted offline tools, assistive AI, and browser infrastructure. If you're building in similar spaces, let's connect.

My Expertise

  • AI icon

    AI Infrastructure & GenAI Systems

    RAG/CAG workflows, vector search, LLM integration, model-serving pipelines, and developer automation at production scale.

  • Cloud icon

    Cloud Automation & Reliability

    AWS/GCP/on-prem automation, cloud-init standardization, Terraform, OpenTelemetry, incident recovery, and production SRE.

  • Security icon

    Secure Platform Engineering

    Vault, KMS, IAM enforcement, key rotation, encrypted systems, MCP services, and secure-by-design engineering in regulated environments.

Resume

Education

  1. Arizona State University - Ira A. Fulton Schools of Engineering, GPA 4.00

    Master of Information Technology (Project Management), May 2024

    Relevant Coursework: Advanced Big Data, Data Visualization & Reporting for IT, Cloud Architecture, Information System Development, Advanced DBMS, Machine & Deep Learning and Computer Architecture.

  2. SRM Institute of Science and Technology, GPA 3.02

    Bachelor of Electronics and Communication Engineering, May 2021

    Relevant Coursework: Programming in C, Virtual Reality, VLSI Design, Advanced Calculus, Probability, Discrete Maths, Wireless Comm., Network Protocols, Cryptography and Network Security, Integrated Circuits.

Experience

  1. Software Developer II

    Dec 2024 — Present · Phoenix, AZ · (Amex w/ Eviden)

    Infra / SRE Automation
    • Cut provisioning effort 53% by standardizing cloud-init across environments, saving ~$90K.
    • Reduced DB node setup 65% via metadata bootstrapping, removing manual configuration overhead.
    • Improved incident recovery 34% using auto-remediation for cert rotation, pod restarts, and OOMs.
    • Strengthened security with automated KMS rotation, IAM enforcement, and Vault certificates.

    GenAI QA (RAG)
    • Automated user-story generation for 60+ teams using ADA RAG & CAG, saving $200K+ annually.
    • Increased retrieval throughput 28% and cut latency 41% via parallel indexing, async caching.

    Development
    • Reduced ingestion latency 36% with Spring Batch and Lambda, adding S3 validation pipelines.
    • Raised microservice uptime 37% using Dockerized inference and efficient multipart uploads.

  2. Software Developer III

    Sep 2024 — Dec 2024 · Phoenix, AZ · (Amex w/ Eviden)

    • Migrated legacy pipelines and integrated Splunk + OpenTelemetry, enabling Slack alerts for 100+ servers.
    • Automated encoding and maintenance, boosting uptime 28% and reducing downtime costs by 600k.
    • Revamped Scrum and Confluence workflows, improving cross-team engagement 39% across stakeholders.

  3. Data Team Lead

    Integrated Travel w/ Arizona State University · Jul 2024 — Aug 2024 · Tempe, AZ · Remote

    • Led Net-Zero analytics, enhanced transit models with SQL, Python, R for municipal KPIs.
    • Consolidated data via AWS ETL pipelines, improving accuracy 22% across disparate sources.
    • Designed cost-efficient data lake, cutting compute spend 15% through optimized allocation.

  4. Operations Analyst

    Aramark · Jan 2023 — May 2024 · Tempe, AZ · On-site

    • Streamlined monthly procurement reporting in SAP/Workday, cutting overhead tracking costs by 26%.
    • Optimized shift assignments via Teams, improving utilization 28% and reducing delays across operations.
    • Enhanced Salesforce data quality, increasing service ratings 31% through structured workflow implementations.

  5. Device Usability Researcher

    Adani Education (MCMIT) · Jan 2022 — Jul 2022

    MCMIT with Adani Edu., CG, India
    • Led Node.js IoT platform project, boosting user engagement by 25% through analytics and UX improvements.
    • Increased team efficiency and reduced delivery times by 30% through Agile practices.
    • Enhanced feedback mechanisms by 25% through GCP analytics for better participant engagement.

  6. Programmer Analyst

    Credit Suisse (Cognizant) · Jul 2021 — Dec 2021 · India · Hybrid

    • Refactored Kafka–Spark ETL, reducing latency 12% and boosting throughput for 7.3M+ events.
    • Expanded Azure Kubernetes capacity, improving scalability 18% and saving ~$110K from over-provisioning.
    • Automated patching and health checks, trimming monthly manual work from six hours to one.

  7. Intern: Product Analyst

    May 2019 — Jul 2019

    Hewlett Packard Enterprise, Singapore
    • Reduced deployment cycles by 17% with data analytics, addressing printer issues more efficiently.
    • Enhanced predictive analytics models, increasing customer experience tracking accuracy by 15%.
    • Implemented data pipelines with TensorFlow, PySpark, and Azure Databricks, boosting data-driven decision-making by 28%.

Certifications

  1. CompTIA Security+ 2024

  2. AWS Solutions Architect Associate 2024

  3. GCP Professional Machine Learning Engineer 2025

  4. Oracle Cloud Infrastructure 2023

  5. IBM Data Science Professional Certificate 2020

Publications

  1. Machine Learning Advances Aiding Recognition and Classification of Indian Monuments and Landmarks

    IEEE Xplore · 2022

    Computer vision and ML classification system for Indian monument recognition and heritage documentation.

  2. Smart Robot Design for Terrain Traverse

    IEEE Xplore · 2021

    Autonomous robot system for adaptive terrain traversal and navigation.

Skills

Languages
Java Python SQL Bash TypeScript
Cloud / Infra
AWS GCP Terraform Docker Kubernetes Kafka Spark Cassandra Postgres
AI / ML
PyTorch TensorRT / CUDA RAG / Vector DB LangChain Hugging Face pgvector
Observability / Security
OpenTelemetry Dynatrace Vault / KMS IAM Spring Boot Spring Security

Featured case studies

Selected systems

Outloud project cover
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Outloud

AI Audiobook Generator

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Filter projects across AI/ML, Cloud & Infra, Security, Healthcare AI, Data & Analytics, and Web & Tools.

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